SHIPPING & RETURNS

This item will be dispatched with 48 hours of your order being placed. 

Australia:

Regular Post $7.50 Flat Rate. Express Post $13.50

Spend over $350 for Free Shipping.


New Zealand:

Regular Post $12 Flat Rate. Express Post $25

Spend over $350 for Free Shipping

USA:

Free DHL Express Post over $100

$30 Postage under $100

Rest of the World:

Flat rate $60

Spend over $500 for free shipping.

The above rate is all in Australian Dollars.

Please kindly note that international orders, depending on the delivery location, may incur additional fees and duties, and that it is the responsibility of the customer to adhere to payment of any custom duties, taxes or additional fees. 

Further information on import tax & duties can be found via your region’s customs office and is encouraged to be considered prior to placing your order.

RETURNS

We offer refunds and exchanges on full priced items for change of mind.

Please email us within 5 days of receiving your item at hello@musethelabel.com to arrange a return. Returns must be sent within 7 days of receiving your item to ensure a full refund.

Returned items must not have been worn, altered or washed. All tags must be attached and the item is to be returned in its original packaging.

You will be issued a refund (less shipping) for your full priced item

All items purchased on sale are final so please be sure you love the item before purchasing <3

Returns cannot be accepted on custom pieces and garments with custom changes 

The cost of postage is at the senders cost.

We recommend using a tracked option with all return items as Muse is not responsible for any lost packages, nor the cost of return shipping.